TERMS AND CONDITIONS
PRES TJ CLEANING SERVICES
Services Provided
Pres TJ Cleaning Services offers residential and commercial cleaning services, including regular cleaning, deep cleaning, end of tenancy cleaning, and office cleaning. All services are carried out to a professional standard.
Booking and Payments
All bookings must be confirmed in advance.
Payment is required upon completion unless agreed otherwise.
We accept bank transfers, cash, and other agreed payment methods.
Late payments may incur additional charges.
Pricing
Prices are based on the size, condition, and requirements of the property.
The starting rate for regular cleaning is £20 per hour.
Final quotes may vary following an inspection or due to additional work required.
Cancellations and Rescheduling
At least 24 hours’ notice is required for cancellations or rescheduling.
Cancellations made within 24 hours may incur a cancellation fee.
Access to Property
The client must provide access to the property at the agreed time.
If access is not provided, a call-out fee may apply.
Client Responsibilities
The client must ensure the property is safe and secure.
Valuables and fragile items should be stored safely before cleaning.
Any special instructions must be communicated in advance.
Damages and Liability
We take every precaution when providing our services.
Any damage must be reported within 24 hours of service completion.
We are not liable for pre-existing damage or normal wear and tear.
Health and Safety
We reserve the right to refuse service if the environment poses a health or safety risk.
Satisfaction Guarantee
If you are not satisfied with the service, please notify us within 24 hours.
We will make every effort to resolve any issues promptly.
Privacy
All client information is kept confidential and used solely for service-related purposes.
Changes to Terms
Pres TJ Cleaning Services reserves the right to update these Terms and Conditions at any time.
Contact Information
Phone: +44 7757 756378
Website: www.prestj.com
Email: prestjcleaningservices@gmail.com
Instagram: @prestjcleaningservices